Privacy Policy
Your privacy matters to us at xirelathane
Information We Collect
At xirelathane, we collect information that helps us provide better budget variance analysis services to our users. This includes personal details you provide when creating an account, such as your name, email address, and contact information.
We also gather usage data about how you interact with our platform. This includes your IP address, browser type, device information, and pages visited. When you use our budget analysis tools, we collect financial data you input to generate variance reports and recommendations.
How We Use Your Information
Your information helps us deliver personalized budget variance analysis and improve our services. We use your financial data solely to generate the reports and insights you request through our platform.
Personal information enables us to maintain your account, send important updates, and provide customer support when needed. We may also use aggregated, non-identifiable data to enhance our algorithms and develop new features.
Important: We never share your individual financial data with third parties for marketing purposes. Your budget information remains confidential and is used exclusively for analysis within our platform.
Data Storage and Security
We store your data on secure servers located in Australia, complying with local data protection requirements. Our systems use industry-standard encryption both in transit and at rest to protect your information.
Access to your personal and financial data is restricted to authorized xirelathane personnel who require it for their job functions. We regularly audit our security practices and update our systems to address emerging threats.
Financial data you enter for analysis is retained for as long as your account remains active. You can request deletion of your data at any time, and we'll process this within 30 days while maintaining any records required by Australian financial regulations.
Your Rights Under Australian Privacy Laws
Under the Privacy Act 1988 and Australian Consumer Law, you have specific rights regarding your personal information. You can request access to the data we hold about you, ask for corrections if information is inaccurate, or request deletion of your account and associated data.
If you believe we've handled your information inappropriately, you can lodge a complaint with us directly. We'll investigate and respond within 30 days. You also have the right to complain to the Office of the Australian Information Commissioner if you're unsatisfied with our response.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and remember your preferences. Essential cookies are necessary for the platform to function properly, including maintaining your login session and storing your analysis settings.
We also use analytics cookies to understand how users interact with our budget variance tools. This helps us identify areas for improvement and optimize the user experience. You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
Third-Party Services
xirelathane uses select third-party services to operate our platform effectively. This includes payment processors for subscription handling, email services for communications, and cloud hosting providers for data storage.
All third-party partners are carefully vetted and bound by contractual obligations to protect your data according to Australian privacy standards. We don't share your financial analysis data with marketing companies or data brokers.
When you connect external financial accounts for budget analysis, we use bank-grade security protocols. Connection data is encrypted and we only access the specific information needed for variance calculations.
Data Retention
We retain your account information and budget data for as long as your account remains active. Historical variance analysis reports are kept to provide trend analysis and improve our forecasting algorithms.
After account deletion, we remove personal identifiers within 30 days. Some aggregated, non-identifiable data may be retained longer for research and platform improvement purposes. Financial records required for compliance with Australian regulations are maintained for the legally mandated periods.
Updates to This Policy
We update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify active users via email and display a notice on the platform.
Continued use of xirelathane services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your data rights, reach out to us:
Email: info@xirelathane.com
Phone: +61354413812
Address: 225 Barnard St, Bendigo VIC 3550, Australia
We aim to respond to all privacy inquiries within 5 business days.